SCMAP Perspective is our fortnightly column on PortCalls, tackling the latest developments in the supply chain industry, as well as updates from within SCMAP. On this column, Henrik Batallones looks at SCMAP’s battle cry for the year ahead.
SCMAP Perspective: 9 January 2017
SCMAP Perspective is our fortnightly column on PortCalls, tackling the latest developments in the supply chain industry, as well as updates from within SCMAP. On this column, Henrik Batallones looks at the rise of online shopping, and how, above it all, customer service should remain on top.