The latest issue of SCMAP’s official magazine, Supply Chain Philippines, looks at the impact of supply chain on the customer experience, and how we can enable positive experiences for customers and create lifetime patrons, all while ensuring the profitability and sustainability of our businesses.
This issue’s cover story, written by former SCMAP president Christine Pardinas and Supply Chain Philippines editor-in-chief Henrik Batallones, will look at how new retail formats, the explosion of customer data and the democratization of emerging technologies all us in supply chain to better enable a good customer experience, ensuring a strong presence throughout the consumption journey and delivering more value to customers and the businesses. They explore real-life examples of how retailers and manufacturers have taken advantage of current developments and tools to provide more value for the customer, while ensuring they remain top of mine for them.
The issue also explores the results of the latest Logistics Performance Index, options we can take in expanding our distribution network, the impact of autonomous vehicles on our supply chains, and updates from the last six months of SCMAP events and initiatives.
You can now read the magazine online by clicking here. The issue will also be distributed at SCMAP events – starting from the 2023 SCMAP Supply Chain Conference happening today – and to SCMAP members.
For more information on becoming an advertiser or contributor to upcoming issues of Supply Chain Philippines, click here.